Employee satisfaction survey: how effective is it?

An employee satisfaction survey or employee satisfaction survey is applicable in many companies. In this type of survey, the supervisor or boss sits down with her employees. Many times, staff receive a questionnaire that they can answer, which contributes to the employee satisfaction survey. However, research shows that the traditional questionnaire that employees receive once a year is not at all helpful for this survey. In fact, often employees feel pressured to answer the employee satisfaction survey questions. No honest answers are then given, which means that you, as a manager, are still unable to make improvements and your staff cannot express themselves honestly.

Conducting an employee satisfaction survey is enormously helpful, which is why we also recommend that you conduct it regularly, rather than once a year. You can use Treams' engagement tool and pulse surveys for this purpose. This allows you to have frequent open discussions with your employees and dive into their personal experiences. We therefore advise you to scrap the traditional form of employee satisfaction survey and use a much more effective method! In doing so, we say goodbye to the traditional questionnaires that are conjured out of the hat once a year and switch to pulse surveys.

Have an open conversation using our sample questions

When you look for an example of an employee satisfaction survey, you often end up with standard and uniform questionnaires. However, as explained above, these are often not helpful in actually finding out how satisfied your employees really are. Therefore, we have listed some questions that often do not appear in traditional surveys, but can give you more insight into employee satisfaction. 

  1. What can I do to make your work more fun or easier?
  2. Is everyone's input heard, seen and valued?
  3. What energizes you within the company?
  4. What are you proud of?
  5. Are there goals you have achieved or would like to achieve?

If this conversation is held, we do recommend that it be one-on-one. This is because it allows your staff to speak freely and they do not have to be anxious about the opinions of others around them. This also often provides an opportunity to be honest about possible areas for improvement within the organization or employees among themselves.

General tips to improve satisfaction among your employees

By using the sample questions that have been named, you will find that an open conversation takes place. But what are actually general tips for improving employee satisfaction? Quite simply, set goals with your staff and provide continuous feedback. Achieving personal goals within a company makes people feel more responsible, according to Gallup research. It is precisely this responsibility and freedom that is very important to many and ensures greater satisfaction. To achieve those goals, feedback is essential. Make sure by using the Treams platform that feedback can be given continuously, so that improvements can be implemented quickly within your team.
It is important that you do not avoid moments of conversation with your employees. After all, your employees are the heart of the organization and ensure that everything runs smoothly. By frequently conducting an employee engagement survey, you can easily find out what areas need improvement and what is already going well within the company. You also offer your employees the opportunity to express themselves about relationships with colleagues, managers, what they think of their work, how they experience the work environment and whether there is enough motivation to develop. So you learn a lot in such a survey and your employees can speak freely about their experiences. A win-win situation!